Terms of service
Lust En Vogue – Terms & Conditions
Last updated: 29 October 2026
1. About Us
Lust En Vogue is a trading name of LUST EN VOGUE LIMITED, registered in England and Wales, company number 16338963. Registered-office details are provided in our Legal Notice. Customer correspondence: 124 City Road, London, EC1V 2NX. Email: contact@lustenvogueboutique.co.uk
By placing an order on our website, you agree to these Terms & Conditions. Please read them carefully before purchasing.
2. Your Statutory Rights
Nothing in these Terms & Conditions affects your statutory rights under applicable UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
3. Ordering
3.1 Please give accurate billing, delivery and contact information and tell us promptly about errors. We take reasonable steps to help correct them. Consequences of address errors are handled fairly and in accordance with statutory rights.
3.2 An automated order confirmation email does not constitute acceptance of your order or a guarantee of final stock allocation. A contract between you and Lust En Vogue is formed when we confirm dispatch of your order.
3.3 We reserve the right to cancel an order where reasonably necessary, including where:
• The product is no longer available from our supplier
• Payment cannot be authorised or is declined
• Required order information is incorrect or incomplete
• An obvious pricing or listing error has occurred
• Fraudulent activity is reasonably suspected
• Fulfilment cannot reasonably be completed
If we cancel a paid order, we will issue a full refund to your original payment method.
4. Product Information
4.1 Product images and colours may appear slightly different depending on your screen, device, or display settings.
4.2 We use designer brand names and trademarks only to identify products accurately. Lust En Vogue does not claim to be an authorised retailer or affiliate of any designer brand unless expressly stated and substantiated.
4.3 We do not make unsupported claims regarding product authenticity, materials, manufacturing location, or sustainability.
5. Product Availability
5.1 Products are sold subject to availability. Supplier inventory may change and we cannot guarantee permanent stock availability.
5.2 If an ordered product becomes unavailable before fulfilment, we will contact you and arrange an appropriate refund.
6. Pricing
6.1 All prices are displayed in GBP (£).
6.2 Lust En Vogue is not currently VAT registered and does not charge UK VAT.
6.3 Delivery charges, where applicable, are displayed clearly at checkout before you complete your purchase.
6.4 We reserve the right to correct obvious pricing errors. If an error affects your order, we will notify you and give you the option to proceed at the correct price or cancel for a full refund.
7. Payment
7.1 Payment is required in full at the time of ordering, subject to successful payment authorisation.
7.2 Orders may be cancelled if payment is declined, cannot be authorised, or is reasonably suspected of being fraudulent.
8. Delivery
8.1 Orders are fulfilled by our supply partner and dispatched directly to your delivery address. Lust En Vogue is your point of contact for all delivery matters.
8.2 Estimated delivery times are provided as a guide only and are not guaranteed. Please refer to our Shipping Policy for full details.
8.3 International customers may be subject to import duties, customs fees, or taxes levied by their destination country. These are outside our control and are the recipient's responsibility.
9. Cancellations & Returns
9.1 You have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations 2013. Please contact us at contact@lustenvogueboutique.co.uk as soon as possible.
9.2 If you wish to cancel before dispatch, please contact us immediately. If your order has already been dispatched, cancellation will be handled through our returns procedure.
9.3 Please refer to our full Refund & Returns Policy for details on how to return items and how refunds are processed.
10. Limitation of Liability
10.1 We are responsible for foreseeable loss or damage caused by breach of these terms or failure to use reasonable care and skill.
10.2 We do not restrict liability where unlawful, including death or personal injury caused by negligence, fraud, fraudulent misrepresentation or statutory goods rights.
10.3 Products are supplied for private consumer use; to the extent permitted by law, we do not accept liability for business losses arising from business use.
11. Intellectual Property
All content on the Lust En Vogue website is owned by or licensed to us. You may not reproduce or distribute any content without our prior written permission.
12. Governing Law
These terms are governed by England and Wales law. Consumers elsewhere retain mandatory protections applying where they live and any right to bring proceedings in their home courts.
13. Changes to These Terms
Updates apply to future orders. The version provided when you order applies to that order; later website changes do not retrospectively remove rights.
14. Contact Us
Lust En Vogue 124 City Road, London, EC1V 2NX contact@lustenvogueboutique.co.uk